Refund Policy

Refund Policy: Fair Play & Real Talk

At Angry Bros. Productions, we don't like hidden fees, and we don't like surprises. Our refund policy is built on a simple principle: we respect your budget, and we ask that you respect our time.

1. The Deposit

To secure your shoot date and begin the "Creative Meeting" phase, we may require a non-refundable deposit.

• Why it’s non-refundable: Once you book, we turn down other work and begin pre-production (strategy, script prep, and gear staging). This deposit covers that labor and the "opportunity cost" of holding that date for you.

2. Cancellations & Rescheduling

We get it—life happens, especially in politics and small business.

• Rescheduling: If you need to move your shoot, give us at least 48 hours' notice. We will apply your full deposit to the new date (one-time courtesy).

• Late Cancellations: Cancellations made with less than 48 hours' notice may result in the forfeiture of the deposit to cover our lost day of work.

• No-Shows: If we show up to the location and the shoot cannot happen through no fault of our own, the deposit is forfeited.

3. Post-Production & Satisfaction

Our "Right Thing" Clause means we don't stop until the job is done.

• The Edit: We provide a dedicated re-edit block with every package. Because video production is a labor-intensive service, we do not offer refunds once the shoot has occurred and the editing process has begun.

• Our Promise: If there is a technical error on our part (e.g., equipment failure or corrupted files), we will either re-shoot at no cost to you or provide a pro-rated refund for the affected portion of the project.

4. Final Delivery

Once the final, high-resolution, unwatermarked files are delivered, the project is considered closed and no refunds will be issued.